Airbnb Shares fall after probe into unpleasant customer experiences
Shares of Airbnb Inc (ABNB.O) fell as much as 6% on Thursday after an online independent publication released a report that probed unpleasant experiences that customers had during stays booked through the short-term rental platform.
The company’s shares were last down 5% in afternoon trading.
Airbnb’s revenue in 2022 was up 40% year over year and it was the company’s most profitable year on record.
The San-Fransico-based company reported a 16% increase in active listings in the fourth quarter of 2022 over the same period in 2021.
Nights and experiences booked rose 20% from a year earlier but missed analysts’ estimates.
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