The PlayStation support account has not been terribly helpful, tweeting only “We are aware that some users might be currently experiencing issues with PSN” and directly players toward that page below. That was 11 hours ago and there have been no updates since then.
PSN is still down after 14 hours and there have been no updates about when it’s going to be fixed or why this is happening.
The PSN service page says “some services are experiencing issues” except it’s all services, apparently, all with the red “dead” light. That’s sign-in, playing games, playing video, the store, all of it. Sometimes only pieces go down, but this is a full outage. And a long one.
This is a long outage, the longest we’ve seen from PSN in a while, but nothing will beat the all-time insanity that was the 23 day outage back in April of 2011, which was due to security breaches by hackers, that also grabbed user data of 77 million subscribers. That is very unlikely to be what’s happening here today, even if the outage is quite long.
Even other games are chiming in about the outage at this point. Here’s the super-popular Marvel Rivals, which says they’re talking to PlayStation directly:
“Due to PlayStation server’s emergent issue today, PlayStation users might have difficulty launching games, apps, or network features.
We are actively communicating with the PlayStation team and will restore the game once we receive a solution plan from the PlayStation team.”
It is a side-effect of the modern era that when a service like this is down you can essentially play almost nothing for duration.
This is when I feel pretty good about being a mostly PC player these days, reliant only on my ISP, but there are tens of millions of PlayStation players currently affected by this.
“We apologize for any inconvenience and will notify the community through official channels once the issue is fixed. Thank you for your patience and understanding.”
