Matt Rexroad, a passenger on Wednesday’s 5 p.m. flight, snapped a picture of the pilot squeezing through the window of the front of the plane ahead of the flight’s departure, which he then posted to Twitter.
The pilot had been locked out of the cockpit after a customer accidentally closed the door during the boarding process, according to a statement from a Southwest spokesperson.
” … while other customers and flight attendants were onboard, a customer opened the forward lavatory door and inadvertently pushed the flight deck door closed (which locked) while the pilots scheduled to operate the flight were preparing to board the aircraft,” the statement read.
Rexroad, who headed to Sacramento after helping his daughter move out of the University of San Diego, was waiting at the gate at the time.
He said a gate agent informed passengers that someone had locked the door to the plane, and that there would be a slight delay while the crew tried to get in.
“As they were saying that, (I was) looking out the window,” Rexroad recounted to Nexstar’s KSWB. “There was the pilot up on the platform, crawling into the end of the plane.”
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